Cancellation and Refund Policy

Key Policy Areas

• How early cancellation requests should be raised.
• How late changes may affect commercial treatment.
• How approved refunds are reviewed and processed.
• How clients can raise billing or refund disputes.

Making a Cancellation Request

Tell us as soon as possible if a job must be moved or cancelled. The earlier we know, the more options we have to change the schedule. Charges may apply when a crane, operator, travel, or site slot has already been committed.

For a refund or billing question, send the booking or invoice number and a short description of the issue. We review the record and confirm the next step using the agreed commercial terms.

We will explain any approved credit, refund, waiting charge, or revised invoice before the account record is closed.

Need Crane Rental Support?

Call Priya Crane Service for project planning, dispatch coordination, and crane rental enquiries in Ahmedabad and across Gujarat.